Frequently asked questions

A flat monthly fee that pays for your ongoing hearing care. Because that's how we're paid, we never need to sell you hearing aids. The full explanation →

No. Buy them wherever you'd like. If you bring hearing aids from somewhere else, there's a one-time $250 fitting fee to retest, refit, and reprogram them. Then it's $33 a month. See our prices →

Yes. Insurance patients can still join friendship dues, paid once a year ($396). Or skip dues and we follow your plan's terms, such as a $65 copay with TruHearing.

There's no contract. Visits become $125 each, and new hearing aids are sold at our standard price. You can rejoin any time. To keep upgrades at invoice plus $250, you pay the dues you missed.

Usually four to six years. Our upgrade pathway explains how we decide, with you, when it's worth replacing them.

Please do. A second set of ears helps, and family often notices things about your hearing that you don't.

Every fitting includes an adaptation period with follow-up visits. If they're not working for you, tell us. That's what the follow-ups are for.